Product information

 

Fuel Mix Disclosure

Fuel Mix Disclosure Neo Energy UK Average
Coal 5% 5%
Natural Gas 41% 41%
Nuclear 19% 19%
Renewable 33% 33%
Other 2% 2%
CO2 Emissions 0.028g/kWh 208g/kWh
High-Level Radioactive Waste 0.00g/kWh 0.0013g/kWh

 

Land based wind turbines

 

 

Support and Advice for Paying Bills

How to pay your Bill:

  • Standard direct debit. This means you will pay for your energy supply in advance every month by direct debit. Neo Energy will advise you what the set amount will be each month.
  • Variable Direct Debit: This means that you pay for your energy supply every month, upon receipt of each monthly bill. The amount you pay will be based on the usage detailed within your bill.
  • BACs Payment – You can also make a payment to Neo Energy directly from your bank to ours using the details below:

    Name: Neo Energy
    Bank Name: Barclays Bank
    Sort Code: 20-90-74
    Account Number: 33721612

    Please use your Account Number as a reference!

Please see our terms and conditions for more details about the above payment methods.

Struggling to pay you bill?

Give us a call and we can arrange a payment plan that suits your budget.

What we may need to take into account:
  • How much you can afford to pay:
    Meaning we may ask for details of your income/outgoings, debts and personal circumstances.
  • How much energy you may use in the future:
    We can estimate this based on your past usage but we can make the bills more accurate with regular meter reading.
Payment card
 

Do you use cryptocurrencies?

Do you have a crypto wallet?

  • We offer our customers the ability to pay their bills through our Crypto Partner. Not sure how it works? Email bitcoin@neo-energy.co.uk to find out more.
  • Are you a Crypto Miner:

    • We know that as a Crypto Miner you have large electricity bills. We can offer miners reduced rates for their energy services. Just another thing that makes Neo Energy a unique supplier. Email miners@neo-energy.co.uk to find out about our offers for you.